Project Services Lead

The position is a top merchandising and service project performer, focused on executing reset projects of varying complexity, often in teams.
This position demonstrates thorough knowledge of all categories / tasks and is very organized and proficient in their execution of merchandising and service duties.
Because of this ability, the individual helps mentor and train his/her less experienced associates, and demonstrates, by example, efficient and effective work habits.
The position is responsible for several stores in a geographic area.
Essential Duties & General Responsibilities:
o Primary duties are to lead and participate in the execution of reset projects of varying complexity, typically in small teams.
Doing so, requires these skills:
o Review each project prior to arrival at the store locationo Determining via the Serv-U Execution system, or other means that project pre-requisites have been satisfiedo For team projects, ensure that each member is aware of where they need to be and the specific timeo Participate in the completion of project tasks, in accordance with plan-o-grams, schematics, store layouts and other toolso Assist other team members with assigned taskso Accurately report project results, hours required, and any issues that arise via the Serv-U Execution systemo When requested, gain "sign off" from store management, verifying successful completiono Maintain positive working relationships with store management, employees & customersGeneral Responsibilities:
o Demonstrate a high level of merchandising skills, across all categories, both shelf & off shelf displayso Function as HomeStore Manager in his/her absence, assuring proper staffing and prioritization of work needing completiono Help train new Reps / cross train Reps in the "Serv-U Way", operating best practices, technology and skills relative to their assignmento Help "Coach" new Reps, "show them the ropes" and smooth onboarding for the Rep & Serv-Uo Assist in the scheduling of resources to support daily requirements and to maintain flexibility within planned budgets.
o Actively participate in the development of improved training & processeso May be asked to work on day-to-day service / DSD work based on overall resource capacityo Special projects as required by the HomeStore Manager or Serv-U managementThis position will be measured and compensated based on:
o On Time completion and accurate reporting of service projectso Quality of service outcomes, including efficient completion of projectso The knowledge and effectiveness of Sr.
Reps and Reps based on thorough and effective training and supporto Maintaining strong working relationships with Meijer store management and Serv-U employeesQualifications:
Desired Education, Skills & Experienceo High School diploma or GED required.
Additional education a pluso At least 2 - 5 years in a service industry, with some supervisory preferredo Results orientedo Organized & methodicalo Enjoy learning and changeo Desire to work in a team oriented environment, with respect for all team memberso Ability to communicate effectively, write legibly, follow directionso Utilize technology - primarily personal devices (smartphones, tablets, PC's)

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